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Sending Mass E-mail/SMS

Sending mass email/SMS for birthdays, promotions and others

Written by Aisah | Zavy Support

Currently, Zavy does not offer a  mass emailing feature, but  we may  introduce it in the future. In the meantime, to send emails or SMS to your practice's patient list, we highly recommend using a third-party mass email service, such as MailChimp. If you plan to use a service like MailChimp with the patient list from Zavy, here’s how you can do it:
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If you plan to use a third party mass emailer service like Mailchimp using the list of patients from Zavy, here is how to do it:

  1. Go to Reports: From the main menu, click on Birthday Reports to send birthday greetings, or select the New Patient Report if you wish to customise the recipient list based on specific criteria.
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  2. Date Range & Filtering: As these reports are based on the patient file's creation date, make sure to enter a large date range like 2000-01-01 till today's date for the report to show all your patients.
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    *After that, you can then apply the other filters like State = Active, Last Appointment before a certain date etc.
    *Use the Column button at the right side to select only the columns you need.
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  3. Export the List: In the report table, right-click anywhere in the report results to export the data in either Excel or CSV format.

  4. Import to MailChimp: Once you have your patient list in Excel or CSV format, follow the instructions from MailChimp to import your contacts. You can find the guide on importing contacts here:

Using a third-party service will allow you to easily manage and personalise your mass email campaigns, while ensuring compliance with best practices for email and SMS marketing.
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