The v2 imaging viewer now lets you drag images from the list on the left straight into a specific viewport, so you can arrange exactly which image sits where — pre-op top-left, post-op top-right, and so on. This article covers the drag-and-drop placement, empty panes, the new default save-view name, and a couple of reliability fixes.
See also: Diagnostic Imaging v2: Complete User Guide for the full viewer rundown.
Dragging images into viewports
Pick a layout (single, a 2-up split, a 2×2 grid, and so on), then drag a thumbnail from the left-hand image list onto the viewport pane where you want it.
Drop onto an empty pane → the image loads into that pane.
Drop onto a pane that already has an image → it replaces that image.
As you drag over a pane it highlights, so you can see where the image will land before you let go.
Clicking a thumbnail still works too — a click loads the image into the next free pane, exactly as before. Drag-and-drop is the extra, more precise way to place a specific image in a specific spot.
Empty panes
In the fixed layouts (single, splits, 2×2), any pane you haven't filled shows a dashed "Drag an image here" placeholder — that's your drop target. Remove an image from a pane with the ✕ in its top corner, and the pane goes back to an empty placeholder ready for the next image.
Grid layout
In the Grid layout the images flow into a tidy grid, and a trailing "+" Add image tile always sits at the end while there's room.
Drop onto the "+" tile → adds the image as a new tile.
Drop onto an existing tile → replaces that image.
Saved views remember your arrangement
When you save a view, it now stores which image is in which pane — including panes you deliberately left empty — so loading that view rebuilds your exact arrangement, not just the set of images. (Saved views also keep each image's framing, contrast, and annotations, as before.)
Faster, friendlier save
The Save View box now suggests a name for you — your name and the current date and time, e.g. "Dr Jane Smith - 10 Jul 2026 14:32". Save it as-is with one click, or type over it.
Reliability fixes in this release
Reset now clears everything. The reset control on a viewport properly removes the annotations/labels on that image again — previously they could linger.
Newly uploaded images show up immediately. If you upload to Imaging or Attachments while the Diagnostics page is already open, the new images now appear in the thumbnail list straight away — no full page refresh needed.
Annotations show on first load. Text and measurement labels attached to an image now appear the first time you open a saved view, instead of only after a reload.
FAQs & gotchas
I dragged an image but nothing happened.
Make sure you release the mouse over a viewport pane (it highlights when you're over a valid drop target). Dropping outside the panes does nothing. A quick click on a thumbnail is always an alternative way to load it.
Can I drag an image from one pane to another?
Not yet — drag-to-place currently works from the left-hand list into a pane. To rearrange, drop a fresh copy where you want it, or use the ✕ to clear a pane first.
The date/time in the suggested save name looks slightly old.
It's stamped when the Save dialog opens. Just edit the name if you want a different label — anything you type replaces the suggestion.
A viewport is black after I loaded an image.
That means the image file itself couldn't be loaded (for example, a file that isn't available), not the layout. Try a different image; if a specific image is consistently black, raise it with support so the file can be checked.