Sign in to to your Microsoft MySign-Ins page using your Microsoft365 email address and password. You may need to download the Microsoft Authenticator App to enter the verification code. Upon signing in, click on the Security Info tab.
For SMTP to work with Zavy, you will need an App Password to use in Zavy.
Click the Add sign-in method and under Add a Method, choose App Password.
Note: If the App Password option not available, you need consult your admin to enable and enforce the MFA for you.
Enter a name for your App Password, in this case you case use 'Zavy360 Email'
Copy the generated password and paste it in a Notepad or you can click the Copy button (circled in orange) and paste it to a notepad.
You will need it later to configure with Zavy Email Setup. Click Done button.
Note: Save the generate password in a secure location. The password cannot be displayed again.
The App Password method will be included in the Sign In method list.
Navigate to Settings>Business>Email Setup>Settings.
Enter your details as follows.
Ensure the following settings are filled in correctly as shown below.
SMTP server name: smtp.office365.comSMTP port: Port 587 (recommended) or port 25
TLS/StartTLS: Enabled
Username/email address: john.doe@yourcompanyname.com
Password: The generated password.
Domain: Your domain name
Authentication: Login
From Address: john.doe@yourcompanyname.com