Why use Tyro with Zavy 360?
Tyro allows you to easily process payments and Healthpoint Private Insurance Claims,
Providing tailored payment solutions and value-adding business banking products to Australian businesses.
HealthPoint Claims and Rebate Estimate are only available with the Zavy360 integration and Healthpoint cannot be as standalone.
Set up Tyro with Zavy 360
Make sure your Tyro terminal has been activated you can contact Tyro support on 1300966639
Log into Zavy 360 with an account which has rights to manage payment options, by default this is the Owner of the account.
In Zavy 360 navigate to settings > Financial >Payments > Tyro and Enable Tyro
On your Tyro terminal go to Menu > Configuration > Intergrated EFTPOS > Select Pair with POS. The terminal will show a Merchant ID(MID) and a Terminal ID(TID),
On Zavy 360 Click Add Terminal
Enter a Name of your choice, the (MID) and (TID) shown on the Tyro terminal into Zavy and Save
Once saved click the Pair icon in Zavy 360
On the terminal click Start and that's is, your terminal should have paired.
(Optional Step) To confirgure Multi Merchanant can click the edit button and add additional MIDs
Processing a Healthpoint Claim with Zavy360
Please note that certain service items which require additional fields to be entered would need to be added from the treatment planner area.
Patient > Treatment Plans > New Treatment Plan
You can add service items from either the Invoices section when booking an appointment or treatment planning. This guide will cover the specifics of Healthpoint only, please refer to adding invoice items guides or reach out to support, for more information on creating an invoice.
Prerequisites to claim health point via Healthpoint
Enter Private Healthcare Provider, number and reference on the patients profile
Every patient needs a Private Healthcare Provider, number and reference set
In Zavy go to Patient Profile > Edit
Enter the details on the Private healthcare card
Setup provider numbers and MIDs for staff/practitioners
In Zavy go to settings > business > staff > edit
Under Contract Numbers enter your contract information, Entering a health fund and description is optional and not needed if the number is used over multiple health funds.
Provider Number and MID are required by Tyro
Save any changes
Claiming via Healthpoint
To claim via healthpoint you need to have the following prerequisites
After adding your services items to an invoice, click on the Payments / Claims button and select Healthpoint Claim
From the dropdown select a Provider ID
Select which codes you would like to claim for
Select a terminal, the terminal will be greyed if id the MID on the Terminal and the MID on the selected provider ID do not match
Either select Healthpoint Rebase Estimate to give the patient a Quote or Healthpoint Claim to claim without quoting
Cancelling a Healthpoint Payment
Healthpoint allows cancellations up to 24 hours after a claim has been made.
To cancel a Healthpoint claim
Browse the the invoice where the claim was processed
Under Transaction history click Cancel Claim, if they button is disabled (shown below) it means 24 hours have passed
Follow any on screen prompts
Making a Tyro EFTPOS Payment
From the Invoice or Calendar screen click on Payments / Claims
Select Tyro
From the payment, drawer choose a Provider ID
Confirm the Card amount
Confirm your terminal is selected and click take payment
Important information
Tyro Payments Limited ACN 103 575 042 AFSL 471951 is the issuer of its own financial products. As Tyro does not take into account your
personal circumstances, please consider if these products are suitable for you.
You can contact Tyro on 1300 00 TYRO (8976) or tyro.com and
access Tyro’s dispute resolution process at tyro.com/complaint-resolution-process. Tyro may pay financial benefits and/or referral fees to its
partners.
In providing information about Tyro and its product/s, Tyro partners are not providing financial advice and are only acting as a referrer.
All enquiries about Tyro products are referred to Tyro to contact you about its products and provide you with a quote.