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Creating a Medipass Claim (DVA, CDBS)
Creating a Medipass Claim (DVA, CDBS)

Making your first claim for DVA or CDBS

Scott Rotton avatar
Written by Scott Rotton
Updated over a year ago

Before you get started please ensure all Medipass Setup prerequisites have been completed.

Step 1 - Adding a card number to the patients profile (required before invoicing)

To make a DVA or CDBS claim, a health fund item card must be added to the patients profile.

  • Open the patients > profile > Edit

  • Under Health Funds > Click Add health fund

  • Select your provider

    • DVA = Department of veterans affair

    • CDBS = Medicare Australia

    • Add card number and reference, if the card has no reference you can add 0

Step 2 - Select the correct price list to match the health fund

  • In the same area Edit > patient profile find

  • Price list > Select CDBS or DVA (These may be named differently depending on how you set it up)

You may also want to set a primary practitioner whilst in the patients profile

Save the changes to the patient

Step 3 - Treatment planning

When adding item numbers to the treatment plan please ensure you have selected the correct items or claim will get rejected. Example CDBS codes usually start with 88

  • Create a Treatment plan > Patients Profile > Treatment Plans > New

  • Fill out the required details in the form and enter Chart or Plan

  • Double check the correct price has been set before adding items

  • Adding items / Completing items has been covered in other articles and training videos so wont be covered in this one.

  • Once you have completed the items you wish to claim for head over to invoices > and create an invoice (Important to have the patients health fund information entered before this step, as we copy the values into the invoice for claiming)

  • - Select Medipass from the Payments Dropdown

  • Make sure you have a valid Claimant (Patient) and Provider ID (Doctor)

  • Select the items you want to claim

  • Choose Bulk bill (most common) or Claim (Patient claim - patient gets the rebate but has to pay the full amount to you on the day)

  • Follow the onscreen prompts for Medipass (Refer to Medipass for the latest documentation)

Wait a while for the transaction to show under the invoice or you can refresh the screen for an immediate notification of a claims status

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