Before you get started please ensure all Medipass Setup prerequisites have been completed.
Step 1 - Adding a card number to the patients profile (required before invoicing)
To make a DVA or CDBS claim, a health fund item card must be added to the patients profile.
Open the patients > profile > Edit
Under Health Funds > Click Add health fund
Select your provider
DVA = Department of veterans affair
CDBS = Medicare Australia
Add card number and reference, if the card has no reference you can add 0
Step 2 - Select the correct price list to match the health fund
In the same area Edit > patient profile find
Price list > Select CDBS or DVA (These may be named differently depending on how you set it up)
You may also want to set a primary practitioner whilst in the patients profile
Save the changes to the patient
Step 3 - Treatment planning
When adding item numbers to the treatment plan please ensure you have selected the correct items or claim will get rejected. Example CDBS codes usually start with 88
Create a Treatment plan > Patients Profile > Treatment Plans > New
Fill out the required details in the form and enter Chart or Plan
Double check the correct price has been set before adding items
Adding items / Completing items has been covered in other articles and training videos so wont be covered in this one.
Once you have completed the items you wish to claim for head over to invoices > and create an invoice (Important to have the patients health fund information entered before this step, as we copy the values into the invoice for claiming)
- Select Medipass from the Payments Dropdown
Make sure you have a valid Claimant (Patient) and Provider ID (Doctor)
Select the items you want to claim
Choose Bulk bill (most common) or Claim (Patient claim - patient gets the rebate but has to pay the full amount to you on the day)
Follow the onscreen prompts for Medipass (Refer to Medipass for the latest documentation)
Wait a while for the transaction to show under the invoice or you can refresh the screen for an immediate notification of a claims status