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How to add a Multiple / External Recipient for Patient Communications

Written by Fara Idayu | Zavy Support

In certain cases you may wish to include a family member or contact in patient communications.
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Example, your patient is a Child that doesn't have an email address available and their family member wishes to have all Appointment Communication, reminders and updates to be sent out to them.
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Here's a step by step guide on how you can add Multiple / External Recipient for Patient Communications in Zavy360
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1. Click the Patient Icon, and then Search and Select the patient who you wanted to add a contact to be copied as a recipient for Relaying Communications
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2. Once the on the Patient Profile, Click Family and Contacts.
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3. From the Family and Contact Page, use the search box Add contact to search for the contacts you have added in your account.
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Note: The Add contact Search Box also allow you to search Patients Records that you might wanted to be added as a recipient. You can create a new contact for external recipient or select an existing Contact that is already in your system to be added in as the Communication Recipient.

3. Once a contact is selected, you can toggle the Relay Communication to the selected contact, it will prompt that the selected contact will now receive messages.
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You can also add multiple Contact's if you wish to have the Appointment Communications forwarded to multiple recipient.
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